Remote Work and the Changing City Center

As the story goes – once upon a time workers drove into the heart of the city to sit in an office building for 8 hours a day, 5 days a week.  Every other Friday someone hand delivered these workers a paper paycheck. And as diligently as they drove into the city, they exited the city to return home.

Well, this fairytale is over. By early 2023 approximately 30% of full-time workdays are worked from home. As a result, cities are seeing increased office space vacancies.  According to CoStar, in New York city the average office space vacancy rate is at a 26-year high.

How much does it cost to rent space for a small business?Office vacancies are costly.  The National Bureau of Economic Research estimated that declines in office values equates to $453 billion in value. This decline in real estate value has serious repercussions for local governments which rely on property taxes. Larger cities, like New York depend on 400 million square feet of office space to provide 10 percent of the city’s $60 billion in tax revenue.

The lack of daytime workers in urban centers is also hurting businesses, many of which are small businesses.  The fewer workers, the fewer lunches, the fewer dinners and retail shoppers, causing many businesses to shutter in city centers.

Cities across the nation are pursuing ways to adapt their empty office buildings. Many large cities are turning them into apartment complexes, small boutiques and government assisted, low-income housing.

According to Harvard University’s Joint Center for Housing Studies Millennials are moving downtown and thriving. The social atmosphere and events bringing the community together appeals to a new generation. Because the traffic is down with less commuters going to the office it becomes a more amenable location to stroll and observe the uniqueness of downtown cities. The air quality is better, many times there are street markets, music festivals, and vendors to enjoy social interaction.

Given the changes and challenges the workforce has overcome in the last 10 years, it appears we may adapt to the hybrid model of work while the city centers evolve to adjust to the new working world.

What Are Your Office Hours?

Over the last 24 months, the office real estate market has drastically changed, and this change was likely always going to occur; however, the COVID-19 pandemic accelerated it.  Stay at Home orders resulted in an employee exodus from physical corporate office space to an explosion in employees working remotely from home.  2020 was a boom for technology companies as there was a widespread adoption in the use of video conferencing and cloud-based collaboration tools.

hours New office closed clipart jpg - ClipartixThis boom also resulted in a decrease in demand for traditional office space. Many employers still see the value of having a physical office space for collaboration and face-to-face interaction.  Companies like Citigroup, Disney, and Goldman Sachs have slowly required a return to the physical office, however, in most cases that mandate comes with flexibility, e.g., return to the office two to three days a week.  Experts anticipate that there will likely be a rebound in demand for office space, though not to pre-pandemic levels.

So, what is a property owner of office real estate to do during this downturn?

Reposition the property: By making improvements to the property, such as updating the common areas or adding new amenities, an owner can make the property more attractive to potential tenants.

Offer flexible lease terms: In a declining market, it may be necessary to offer more flexible lease terms, such as shorter lease lengths or more generous options to terminate a lease, to attract tenants.

Diversify the tenant base: Instead of relying on a few large tenants, an owner can diversify the tenant base by attracting smaller tenants or by offering flexible office space to businesses that are looking for a more flexible lease structure.

Be creative: Instead of trying to lease the space only as office space, landlords can consider other uses for the space such as retail, residential, or warehousing.

Finally, be patient: it’s important to remember that the market will recover over time. By being patient and holding on to the property, an owner can take advantage of the market’s recovery.

So, the days of the open-door policy are not dead.  Instead, they have morphed into a combination of an actual open door and a virtual open door.

 

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